CNG Drive on Natural Gas

Terms and Conditions

1. Conversion and Works/Services

Compressed natural gas (CNG) conversion and associated workmanship will be undertaken in accordance with international installation and safety standards. Any claim for faulty workmanship is limited solely to rectification of the faulty workmanship, free of charge. No other claim is admissible. Any claim of faulty workmanship must be made within 7 days from the date of CNG conversion.

The Customer confirms that no articles of personal property have been left in the vehicle and that neither C. Melchers GMBH & Co. (C. Melchers), its employees, agents, representatives nor any person connected with C. Melchers is responsible for ensuring the same.

2. Use of CNG-Converted Vehicle

The Customer understands that the CNG equipment is installed for use under normal driving conditions. C. Melchers will not be liable for any damage to the CNG converted vehicle if the vehicle is used in unusual conditions such as race or rallies, in places not meant for vehicular traffic and/or beyond the performance ability of the CNG equipment as specified by C. Melchers.

CNG equipment” refers to the:

3. Payment

Payment can be made via cash or credit card only. If any of the charges are unpaid for 30 days after request for payment, the workshop may refer these charges to a third party collection agency for collection and customer will pay the relevant legal fees if required. All charges for CNG conversion, including labor and materials furnished or due are required with the delivery of the vehicle or post CNG conversion before the expiration of 1 day, after notice that the conversion or service has been completed.

4. Storage

If the vehicle is not collected within 2 days after notice is given for collection of the vehicle, a storage charge of $50.00 per day will be made for each day or part thereof thereafter.

5. Delivery

C. Melchers, its employees, agents, representatives or any person connected with C. Melchers are authorized to deliver the vehicle described herein or any of its contents to any person presenting this receipt.

6. Insurance

C. Melchers, its employees, agents, representatives or any person connected with C. Melchers is not liable in any dispute which may arise between the registered owner of the vehicle and any insurance company for any work carried out in relation to CNG conversion.

7. Indemnity

The Customer is hereby notified that the vehicle is not insured or protected to the amount of the actual cash value thereof, or otherwise, against loss occasioned by theft, fire, and vandalism while the property remains on the premises of C.Melchers.

The Customer agrees not to hold C. Melchers liable for any loss, damage or injury to the vehicle due to third party negligence.

8. Warranty

8.1. Warranty Period

Except for the CNG Cylinder, the warranty period of this CNG equipment begins and is limited to 12 months or 75,000km, whichever occurs first, after point of sale delivery, satisfactory inspection of the CNG conversion and the delivery of the vehicle to the vehicle owner. “CNG equipment” refers to the:


Warranty of the CNG Cylinder is limited to 5 years from the date of installation.

As mandated by the Land Transport Authority, CNG equipment may not be transferred from one vehicle to another under any circumstance. The transfer of CNG equipment from one vehicle to another shall render the warranty VOID and INVALID.

The warranty is given on the condition that the CNG equipment is at all times properly used and regularly serviced at the prescribed intervals and in accordance with the procedures set out in this Warranty & Service Booklet to maintain and repair only at C. Melchers-authorized workshops. Any deviation from the aforesaid shall render the warranty VOID and INVALID.

The warranty is NOT transferable to any new subsequent owner of the vehicle.

The warranty is only valid and acceptable if the following documents are in order and submitted to C. Melchers:



8.2. What is covered by the warranty?

Any part of the CNG equipment manufactured or supplied by the original manufacturer of the CNG equipment and installed by C. Melchers (with the exception as per paragraph 3 below) and found to be defective in material or workmanship.


8.3. What is NOT covered by the Warranty?

This warranty will NOT apply to:


Please note that Clause 8 of the Terms and Conditions limits C. Melcher’s liability for any defect of the CNG equipment to the replacement of defective parts pursuant to the warranty stated in this Warranty & Service Booklet. C. Melchers will not be liable for any loss or damage howsoever arising whether from breach of contract or tort or any other cause of action from the use of the CNG equipment, including but not limited to damage to property, any indirect or consequential loss, any loss of income, loss of revenue, any form of capital depreciation, loss of time, inconvenience or other related expenses such as expenses for petrol, CNG, telephone bills, travel expenses, lodging expenses or car rental.

8.4. C. Melchers cannot assume responsibility for repairs required as a result of

Negligence by the vehicle owner to conduct periodic inspections, servicing and / or routine check and maintenance of the CNG equipment as specified in this Warranty & Service Booklet at C. Melchers-authorized service centers.

Negligence by the vehicle owner of periodic inspections and services and / or routine check and maintenance of the car.

Traffic accidents such as collision, fire, theft or riot,.

The CNG equipment is abused or neglected or the user does not comply with instructions given in the User’s Manual.

The operation of the CNG equipment under unusual conditions such as in races or rallies, in places not meant for vehicular traffic or beyond the performance ability of the CNG equipment as specified by C. Melchers.

Modifications, alterations and / or tampering etc., of the CNG equipment or any components / parts thereof not recommended or approved by C. Melchers.

Acts of God, other natural disasters or disasters caused by human fault or negligence, such as earthquakes, floods and landslides.

84.9. Misuse or negligence of the vehicle such as driving over curbs and overloading, even if only temporarily.

8.4.10. Damage and / or deformation of CNG equipment because of corrosion from environmental influences such as acid rain, airborne fallout (including chemicals, tree sap, bird droppings, industrial dust and deposits stone chips, scratches, flood water, lightning, salt and pollen.

8.4.11.Direct or indirect damage, losses and consequential losses as a result of the failure of any of the CNG equipment to perform or otherwise.


8.5. The manufacturer’s liability under this warranty is limited to:

8.5.1. The replacement of parts which in the opinion of the Manufacturer or his representative are defective, or their repair by a C. Melchers-authorized center free of charge (parts and labour); it is hereby specified that this repair or replacement can be carried out with new parts, new or recommended units, as may be reasonable in the circumstances.


8.6. Performance of Maintenance Service

8.6.1. The owner is responsible for maintaining the CNG equipment properly at his own expense, including the performance of maintenance services specified in this Warranty & Service Booklet, which are to be done by C. Melchers or its network of C. Melchers-authorized centers. In the event that the Service Interval exceeds 500km above each corresponding prescribed schedule (please see Annex), the warranty will be rendered VOID and INVALID. The owner is responsible for paying all repair expenses if the warranty is rendered void and invalid.

8.6.2. Maintenance services such as checking, tune-ups and adjustment of the CNG System.


8.7. Obtaining Warranty Service

8.7.1. Warranty service will be provided by C. Melchers, and its network of C. Melchers-authorized service centers (as specified in our service centre listing) without charge (for parts or labour). As stated in Clause 1.1 above, the warranty will be deemed null and void if the services are performed by service centers other than C. Melchers or its network of C. Melchers-authorized service centers.

8.7.2. The Customer understands that CNG conversion undertaken on the vehicle may void the warranty of the vehicle. Accordingly, the Customer agrees not to hold C. Melchers, its employees, agents, representatives or any person connected with C. Melchers liable for any breach of warranty or insurance relating to the vehicle.

9. Limitation of Liability

The Customer agrees that C. Melchers’ liability for any defect of the CNG equipment is limited to the replacement of defective parts pursuant to the warranty stated in Clause 7 above and further agrees that C. Melchers will not be liable for any loss or damage howsoever arising whether from breach of contract or tort or any other cause of action from the use of the CNG equipment, including but not limited to damage to property, any indirect or consequential loss, any loss of income, loss of revenue, any form of capital depreciation, loss of time, inconvenience or other related expenses such as expenses for petrol, CNG, telephone bills, travel expenses, lodging expenses or car rental.